Does anyone know of anywhere else that sells "plug & play" ready to go DeWalt motors, other than Kershaw Designs??
I placed an order for one from Kershaw Designs about a month ago and it never came. I did get a tracking number email and tracking said that it was sent and left the U.S on July 29th. Upon contacting Dan at Kershaw Designs he said that he had missed my order coming in and hadn't posted anything. So what the .... was the tracking details that he sent me?? He didn't answer me what this was, perhaps fake tracking details?
Anyway, three weeks after ordering and paying for my items, I asked him where they were and this was his reply
"For that order, yes I see it now. i must have missed it coming in. I'll make sure that goes out right away. Sorry about that delay. Dan Fischer"
So you would think that he has admitted that he had messed up and hadn't actually posted anything yet (again what were those tracking details he sent me for?) but that he would post the items ASAP.
So another few days go by and I haven't heard from Dan, nor had I received an email like previously saying that a package was posted to me and listing the tracking details. So I ask him if he has posted my items yet? He says that he has just refunded my purchase. I thank him for this and I ask if he has posted my items though? He replies "yes, did that late late week. did a tracking number reach you by email? Dan Fischer"
No a tracking number did not reach me by email - why? Because again Dan did not post anything AGAIN!! What is this guy playing at? I responded and told him that I had not received a tracking number and could he please email it to me and he responds by saying that he refunded my purchase.
I assume he is saying that he refunded my purchase and therefore hasn't and won't be sending anything??
So basically from my perspective, I bought and paid for the items on July 27th. He then sent me fake tracking details for nothing at all, kept my money for three weeks without sending anything before I contact him and he admits he missed my order and didn't post anything. He says he'll post it immediately, but again doesn't post anything, before eventually refunding my original purchase amount almost a month after my purchase. I am now back to the same position as I was a month ago, except he has had my money for a month.
I feel like I just got scammed by a Chinese eBay scammer who never had any intention of posting the items I purchased and paid for!
Like I said at the beginning - I am not, nor have I ever been rude, difficult or unreasonable in my dealings with Kershaw Designs. If it were me, and my company, I would have done anything, something, everything to compensate my customer for my many errors. All I would've wanted to make everything OK, to forget about all the mistakes and lies told by Dan, would have been for them to express post the items that I paid for to me ASAP. I didn't want or need a refund, I want the items that I ordered - that's why I ordered them!!!!
So all that being said.... does anyone know where I can buy the single motor conversion kit like KD sells, but from somewhere that will actually post me what I pay for???