Contact Us

We have extended our customer service hours in order to serve you better.
We are available 7 days a week, 8:30am to 9:00pm Central Standard Time.

If you have multiple questions which require lengthy, detailed responses, then please call us on our customer support line at:
1-888-TRAXXAS (1-888-872-9927); outside the U.S., call 972-549-3000.

Address:

Traxxas
6250 Traxxas Way
McKinney, TX 75070, USA

Phone:

US: 1-888-TRAXXAS
Outside US: 972-549-3000

Email:

Select a Department for appropriate email address:
Select a Department Support Forums Website Issues High Res Image Request Business Opportunities

Become a Dealer:

Complete the Traxxas dealer pre-application

*Emails are generally answered within 24-48 hours. International customers may call 972.549.3000 or email Support@Traxxas.com.