Careers
Junior Accounts Receivable (A/R) Clerk
The Junior Accounts Receivable Clerk is responsible for the collection of overdue payments by contacting customers, tracking outstanding balances, and ensuring accurate record-keeping. This entry-level role provides support to the accounting team by following up on unpaid invoices, resolving basic account discrepancies, and maintaining customer account details.
RESPONSIBILITIES
- Monitor Pending Approvals to facilitate release of orders.
- Provide customers with account statements, invoices, and payment receipts as needed.
- Monitor and follow up on outstanding invoices to ensure timely collections.
- Apply incoming payments (checks, electronic transfers, credit cards, etc.) to customer accounts.
- Document all collection activities and maintain accurate customer records in the Customer Relations Management (CRM) system.
- Assist with resolving payment discrepancies and disputes.
- Communicate with customers via phone and email regarding overdue payments and payment arrangements.
- Assist in customer account reviews for terms and credit limits.
- Escalate complex issues to management with supporting documentation and recommendations.
- Assist in month-end closing processes related to accounts receivable.
- Generate weekly collection reports and provide updates on outstanding balances.
- Maintain organized documentation and ensure compliance with company policies.
- Perform other administrative and clerical duties as needed.
REQUIREMENTS
