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  1. #1
    RC Enthusiast
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    Dec 2012
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    Traxxas radio died

    TQi is one month old and it is dead. Used a total of six days. Won't power on etc.
    At the track right now and am a sitting duck. No physical damage to the controller and shop said on off button may have gone bad.

    Thoughts? Will Traxxas cover this under warranty? My kid is bummed big time right now.

    Sent from my Galaxy Nexus using Tapatalk 2

  2. #2
    RC Champion
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    Jan 2013
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    Quote Originally Posted by Zamboni77 View Post
    Will Traxxas cover this under warranty? My kid is bummed big time right now.
    Sorry for your frustration. If you call 1-888-TRAXXAS, I'll bet they set things straight.
    Make it idiot-proof and along comes a better idiot

  3. #3
    RC Turnbuckle Jr. jamann's Avatar
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    Sep 2009
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    Victoria B.C Canada
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    I had one with the same issue just wouldn't turn on one day.they replaced it.being in Canada it cost me $37 to ship it to them.


    Sent using lipo power
    Mountains cant stop me
    they have tried

  4. #4
    RC Enthusiast
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    You mean under warranty they want you to ship it to them first?
    Right now another had a tq laying around and he is using that.

    Sent from my Galaxy Nexus using Tapatalk 2

  5. #5
    RC Enthusiast
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    Dec 2012
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    They wanted 40.00 to fix it as they said via email only 30 day warranty.
    Called them up and they said ignore the email. The ipod app messed up the firmware.

    Sent from my Galaxy Nexus using Tapatalk 2

  6. #6
    RC Champion
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    Well that's some good news...
    Make it idiot-proof and along comes a better idiot

  7. #7
    RC Turnbuckle Jr. jamann's Avatar
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    Sep 2009
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    Victoria B.C Canada
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    They shipped me a new in package replacement.


    Sent using lipo power
    Mountains cant stop me
    they have tried

  8. #8
    RC Champion
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    Quote Originally Posted by jamann View Post
    They shipped me a new in package replacement.
    Excellent customer service...
    Make it idiot-proof and along comes a better idiot

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