LiPo Packs are guaranteed as follows:
• Defects in materials and workmanship (solder joints, etc) for one year from date of purchase.
• Persistent imbalance of one cell of greater than 0.06V compared to average of other cell(s) in the pack. Must be reported within 2 months of date of purchase.
...Packs are NOT guaranteed for the following:
• Physical Damage to the pack occurring after purchase (impact, water/moisture/salt, etc)
• Over-voltage charging, or other error by charger or user setting of charger.
• Use outside of specifications
• Damage due to improper storage (very hot locations, fully charged storage, etc)
• Short circuit
• Improper balance connections to charger
• Returns without copy of Original Receipt
• Returns without accompanying note stating the reason for return.
Crash Replacement Policy
If you have damaged your Lipo pack for any reason which is NOT covered by free warranty replacement (i.e due to crash, water damage, etc), and within the first year after original purchase, your nearest ... Regional Distributor can exchange your pack for a brand new one of the same type (or lesser value pack), at 40% discount from original ... suggested retail price for the replacement pack, plus return shipping.