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  1. #1
    RC Competitor
    Join Date
    Aug 2011
    Posts
    86

    Thumbs up Customer Support Feedback Thread

    Just want to thank the support team from traxxas!

    I have a 2 month old 4x4 Stampede and the motor locked up and smoked my esc. I called, they told me to send it in. I sent it priority mail. They got it on Thursday and I had a brand new combo on Monday! Thats what you call GREAT SERVICE!!!

    Put it all back together and back on the road! Thanks Traxxas!
    T R A X X A S

  2. #2
    RC Qualifier
    Join Date
    Mar 2012
    Location
    Corpus Christi, TX
    Posts
    466
    Quote Originally Posted by kevinem82 View Post
    Just want to thank the support team from traxxas!

    I have a 2 month old 4x4 Stampede and the motor locked up and smoked my esc. I called, they told me to send it in. I sent it priority mail. They got it on Thursday and I had a brand new combo on Monday! Thats what you call GREAT SERVICE!!!

    Put it all back together and back on the road! Thanks Traxxas!
    And this is why I will ONLY consider a Traxxas RC vehicle if they make anything close to what I am looking at. I am really hoping they come up with a buggy. I am really impressed by all the little buggies I see flying around the tracks. /hint /hint Traxxas
    plz iz not a wurd

  3. #3
    RC Racer
    Join Date
    Nov 2010
    Posts
    180
    Quote Originally Posted by johnh2005 View Post
    And this is why I will ONLY consider a Traxxas RC vehicle if they make anything close to what I am looking at. I am really hoping they come up with a buggy. I am really impressed by all the little buggies I see flying around the tracks. /hint /hint Traxxas
    +++100 on buggies, pls,pls

  4. #4
    RC Turnbuckle Jr. fallonguy's Avatar
    Join Date
    May 2006
    Location
    Dayton Nv.
    Posts
    3,181
    I here that Traxxas support is the best even thou I have never had to use it.
    I wanted to put a really cool signature but I ran

  5. #5
    RC Enthusiast
    Join Date
    Mar 2012
    Posts
    31
    I just sent in my motor and each also. Do they call it email about the progress? They got it yesterday.

    Thanks

    Sent from my Galaxy Nexus using Tapatalk 2

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