Faulty ESC on new Summit

[RC-Fan]

Here it is my video, as you can see it suddenly stop, and a long beep while the throtle is pressed, as soon you release the throtle back to neutral it runs again, Sorry about the video it is my first video and was done with a cell phone.

http://www.youtube.com/watch?v=u5NsItVNpQ4

Guys it is confirmed, the esc is faulty, I tried the summit esc on the merv, and it does the same thing, tried the merv esc on the summit and it runs good. It took me less than a half an hour to do the test, why PeterV is taking so long to report his test.

[twisted]

hopefully we will get an answer to this soon.

[RC-Fan]

hopefully we will get an answer to this soon.

There are 11 people including myself with the same problem, I emailed traxxas reporting the issues with link to the threads, and video. However will call tomorrow. I think everyone should do the same thing.

[Beej]

Count me in on that problem. Keep us posted on the email and I will also give them a call tomorrow.

[RC-Fan]

At 06:53 PM 12/6/2010 -0600, you wrote:
> Carlos sent a message using the contact form at http://traxxas.com/contact.
>
> Hello,
> Recently got the new 1/16 summit and I've been having some issues related to
> the esc, it suddenly stop moving even with the throtle pressed down,and makes
> a long beep while the throtle is down, once it is back to neutral it goes
> back to normal. There is a thread on the summit 1/16 forum about some people
> with the same issue, also have a video on youtube to document the issue, I
> went ahead and swap esc with the e/revo 1/6 and it does the same thing on the
> erevo.
>
> This the link to the forum
> http://traxxas.com/forums/showthread...he-right-words)
>
> This is the video I made
> http://www.youtube.com/watch?v=u5NsItVNpQ4
>
> Any help will be appreciated
>
> Thanks.

Hello

First try putting fresh batteries in the radio and in your vehicle. Make sure the antenna on your receiver is not cut short, and that it is all the way out to the end of the antenna tube. Make sure the antenna on the radio is up and that it is not damaged. Check the plugs in your receiver to make sure they are secure, that the steering is plugged into channel 1, the ESC is plugged into channel 2 and that none of the wires are pinched frayed or kinked.

Next reset your transmitter and re-program your speed control according to the instructions in your owners manual.

Finally unplug the steering servo from the receiver and see if the ESC programs normally. A shorted servo can cause the system to fail.

If that does not fix the issue you need to send your VXL-3m to us for inspection/repair. There is a 30 day warranty on all Traxxas electronics. Beyond that there is a repair charge of $40 for the VXL-3m plus $5 shipping within the US.

If you have not already registered your vehicle on our web site, please do so at http://www.traxxas.com/register

Once you have registered respond to this e-mail with the vehicles serial number your name, phone number, address and your Zip code. I will generate an RMA number for you to send it in.

Please make sure to include the following items;

The vehicles serial number
Your name
Your address
Your phone number
A copy of your original receipt
A copy of this e-mail.

Here is the service and repair information.. http://www.traxxas.com/support/Warra...ge-Electronics

Best regards,
Steve Lindholm,
Traxxas Customer Service

Please include all previous e-mails in your response

If you need further assistance, please contact our Customer Service department Monday through Friday, 8:30am to 9:00pm Central Time at one of the following numbers:

US Customers 1-888-TRAXXAS (Toll Free)
Outside of US 001-972-265-8000

[RC-Fan]

None of those steps resolve the esc issue so It is going back !!!!

[BlueVWR32]

I received the same email from Traxxas, I'm waiting for them to send me an RMA # so I can get the ESC back to them. I took the ESC out of the truck tonight.

[RC-Fan]

Good luck BlueVWR32 I'm still waiting for my replacement, it is taking more time than expected.

[Big Country386]

Same problem here. Waiting on replacement. Called traxxas today to find out what was going on with my ESC and motor. They told me it was taking a little longer than expected due to the christmas rush. They also said they would send some extra parts out for my inconvenience. Thanks Traxxas!

[Nascaryan]

I guess this is just a bad batch of ESCs, it seems alot of people are having this problem.
I'm having the same problem, as well as the occasional shut off of the ESC.

[P'noRcer]

hey bigcounrty how long did you have to wait after traxxas recived your esc and motor for them to send yours back? if you've gotten it yet. lol I sent my vxl 3s and was wondering how long it took for you? when i called them i told them about my diffs were leaking the fluid and they sent me a rebuild kit and a bottle of 30kw diff fluid and i got that two days ago so i think it should be soon! i hope!

[beetroot72]

hey bigcounrty how long did you have to wait after traxxas recived your esc and motor for them to send yours back? if you've gotten it yet. lol I sent my vxl 3s and was wondering how long it took for you? when i called them i told them about my diffs were leaking the fluid and they sent me a rebuild kit and a bottle of 30kw diff fluid and i got that two days ago so i think it should be soon! i hope!

The vxl-3s on my 4x4 pede went into LVC @ 3.85v. They told me to send it back with a discription of the problem. I had a new one in 2 weeks and it's working gr8!

[RC-Fan]

It's going to be a month and still waiting for my esc...

[JonasRafael]

In my merv, my ESC can be turn'ed ON by moving the front wheels to right and left HAHAH, traxxas is awesome

[Soonerpede]

I bought a 1/16 Summit Saturday and I'm having the same problem. I've tried messing with the throttle trim and I'm seeing no improvement. I guess I will be sending mine in too. I've been away from electric for a while and decided to come back after all the hassle of nitro. Guess what I get? lol It's just a toy I guess.

[BlueVWR32]

I got my ESC replaced by Traxxas under warranty. It took just about 2 weeks total (me mailing them the ESC, them testing it, them sending me a new one). I had the truck out today in the snow, what a blast it was. The new ESC resolved my issue. Traxxas came through for me!

[jonnyrl1]

I got my truck on Wednesday, and have this issue as well. Mine will be going back too.

[RC-Fan]

Got my esc replacement and it is working good.

Thank you traxxas

[XJoeTheShowX]

My summit is having the same problem well i least i think it is it was sortta cutting out and stoping wen i was driving it but then the truck just stopped and wouldnt go anymore and the light in the esc just goes to a very dim red and if i sorta play with the wires it will go gren for like a second and then go right back to the dim red so im going to call traxxas on monday Bummer!!!