I love Traxxas Cars! To bad their customer service stink!
Just recived my 5th traxxas today! And I LOVE everyone of them.
I aslo have some hpi's, but they don't even come close to the traxxas quality!
The only thing that makes me a bit mad is that I get lousy customer service everytime I contact them. It could be the fact that I'm from Norway, BUT I do buy all my cars from the US!
This takes away some of the joy!
On my summit the steering servos was broken when I got it. Traxxas did nothing! I replaced them out of my own pocket!
On the ERBE there was pictured a 3ch 2.4 ghz controller on the box. It was also written in text that there was a 3ch inside. Traxxas answered that they did'nt even make a 3ch 2.4 ghz, and offered me nothing as a compensation.
They used loooooong time to answer my e-mails and was rude when they did!
On the EMBE I recived today the Traxxas Power Cell Batteries was missing, even though it's stated on the box both in text and pictures that they are included. I won't even contact traxxas about this, because the one reason that they will not help me out!
The box had its original plastic on, so they have not beem removed.
This leads me to the question: Ain't my money worth the same by the fact that I'm buying my models from the US? I should think so!
Last edited by Jesper; 02-24-2010 at 04:38 PM.