i got this from morgan at cc today:
Yes, but we are processing all Monster repairs separate. Your Mamba Max
will be replaced, and should ship by next week. You will receive an
email when it goes. Concerning the Monster, the unit is being replaced.
It will be covered under warranty, and should be able to ship in the
next two weeks. However, under all normal circumstances opening the case
on this product voids warranty, and is possibly the reason there was
damage to the internal structure. Please do not open the case with any
additional units or it will void the warranty. If you have any issues
with the controller please contact us.