need computer help please
i have a dell 2400 and it reconizes that it has a inernet conecction and it has a ip address but i can use ie aol aim or firefox it says it cant find a connection but it sees it in the control pannel
It has the IP address but it is missing the default gateway. This has happened to me in the past.
Hit Start > Run and then type 'ipconfig' in the box. Hit 'Ok' and then see if you can get on the internet.
If that doesn't work go back to Run and type 'cmd.' Hit 'Ok.' Right after 'x:\Documents and Settings\<Your User name>\, type ipconfig /all and see if you have a default gateway. If you don't:
If you are using a cable modem try unplugging it and then plugging it back in. Wait for all of the lights to turn solid (except for the 'Activity' light, that should be flashing) and then do the ipconfig again. If the activity light doesnt light up at all of if one or two or all of the green lights flash then there is something wrong with the modem and/or your ISP. Check to see if you can get online.
If the Dell gets it's internet wirelessly or a router than try reseting the router. Then run ipconfig. Check again.
Also, if you have SP2 (you can check to see by right-clicking 'My Computer' and selecting 'Properties') then you may need to check the firewall settings to make sure that it is not blocking your connection. Or if you have a differnet firewall such as Norton or McAffee refer to their documentation.