My Bandit VXL 2407L Story.
I got my brand new Bandit VXL today. So far we are not starting out on the right foot. Paying $380 (with shipping) for a new vehicle without ANY telemetry hardware is NOT my idea of getting my money's worth. Especially when I found out a LHS has them for $320 with the difference I could have gotten the COMPLETE telemetry hardware if they had them in stock....
Earlier in the day the mail arrived, all the other options for the Bandit except the battery extender for 3S's I order arrived. One of them was a LiPo 3S 6600mAH 30C battery and the Traxxas E-Z Peak Plus charger. I used the charger to charge the LiPo 6600mAH battery and then let it discharge my NiCad 7.2v batteries being as I am not going to be using my Traxxas Nitro's any time soon.
When the Bandit arrived, I unpack everything (two packages) out of the box. I walk the battery to the charging station where I hook up the balance board and battery connector to the Traxxas E-Z Peak Plus, plugged in the specs for the LiPo Battery and let the battery charge. I keep checking it and the mAH reading was beyond the 3300mAH of the stock 2S battery. I walk away for 10 minutes. I go check on the battery again. The battery swelled up like a balloon! Kind of hot to the touch.
I call Traxxas Support, they want me to send my battery back and wanted me to send the charger back. I told them twice the unit was just used to charge a 6600mAH 3S LiPo battery just fine this morning and discharged 2 NiCad batteries.
So I am sending the battery back and hope she gets replaced. But in the meantime I am going to the LHS to get another LiPo battery to replace the fried one. As attempting to discharge the battery for shipping indicates an error of low cap or something like that. 46 more bucks for this battery.
Let's hope things get better from here...
Thanks for reading,
Finally all is well. (Thumbs Up)
[QUOTE=JayMcGill;5505378]From reading your post it sounds to me like your issue is the LHS, not Traxxas.[/QUOTE]
Yes, I too have come to the same conclusion this past week. Particularly one employee there who I will avoid at all costs. But the owner there was has made amends with me in discounts with replacement parts his employee broke (5552 replaced with 5552X half cost).
But I am here to update everyone and set the record straight. I was amazed at the support I got when I called Traxxas Support (TS) and I spoke to an Ian Parker. I explained to him everything that had transpired with me the LHS. He went out of my way and did not deceive me in any way, shape or form. In fact, after calling TS last week he took it upon himself and made everything right for me. He got everything working the way it should be with having the right parts on hand to see it through. I owe him much gratitude and appreciation for his kind assistance.
All TQi Telemetry functions work. And if anyone believes the 'Dashboard' in the Traxxax Link App, my max speed was 88 MPH with a MAX RPM of 55.1, MAX Temp of 135. Mind you this is with everything stock except the 11.1V 3S 6600mAH battery being used. The only upgrade I have put into her are the blue metal turning knuckles in the front end. I have the Anaconda tires on their way for some street testing to use the optional 28T pinion gear which came with the car, but I also have the 33T pinion gear on hand as well. I am bound to give one of them a try here this week or this weekend. Because the Alias tires are for off roading as they are almost slickers now from running on wet cement. lol
So, yeah. I agree with JayMcGill. The problem was not Traxxas the problem is with the LHS. But mind you, I did not buy my Bandit there. I bought mine online. but I would not change a thing.
Next up: I have to figure out why the electronics are giving me random problems. VXL-3 will cut out every now and then, triggering a low voltage even on a freshly recharged battery. Today the entire TQi went out of sync and even quit linking up with the transmitter for a bit. I powered off my iPod Touch for a few, turned it back on, mounted it back up, powered on the Transmitter, then the VXL-3 and all was fine. As I said, really odd...
I wonder what it would take to be an official Traxxas Dealer. I have loads of experience, patience and the smarts to do so! Hmmmmmmm....
(more to follow)