View Full Version : Thanks Traxxas for doing the right thing.
Today I recieved my replacement rear stub axles.Thank you Traxxas for replacing the factory defective parts.By doing this you have re-established my faith in you as a great company.You will not hear anymore negative feedback from me concerning this issue.
hpiman
04-24-2001, 02:59 AM
See Dave,"I told ya so"lol.It just takes a little finess,and you proved to have plenty.NOW GO KILL THAT MAIL BOX POST!!!
------------------
If it aint broke,let me see it!
Originally posted by hpiman:
>>>See Dave,"I told ya so"lol.It just takes a little finess,and you proved to have plenty.NOW GO KILL THAT MAIL BOX POST!!!
I owe this to a gentleman named Steve at Traxxas.He was very polite toward me.I think I will pass on that mailbox thing though.
sofasticantseeit
04-25-2001, 09:43 PM
Steve is a great guy. Im glad we were able to take care of ya.
------------------
www.sofasticantseeit.com (http://www.sofasticantseeit.com)
Goin'Big
04-27-2001, 08:36 PM
Awwwwww http://www.traxxas.com/ubb/smile.gif Another happy ending. Hahahahahah. Now i need to mail this 5 LB bag of parts back to Traxxas to see about the same. Only i'm gonna send em everthing that has gone wrong...shockshafts, axles, Hub, and camber linx. I still cant even say how charged i am that the Airfilter was completely dry and that i dint catch it for the first tank of gas. I can still remember how the little ring of dust was built up right arround the intake when i took the filter off! Arg! Anyway, i'm next. I'll be the true test of how willing traxxas is to help its costomers. Wish me luck, 1st thing monday parts go out.-Matt
------------------
1/8scale=Speed-Bump.
[This message has been edited by Goin'Big (edited 04-27-2001).]
Originally posted by Goin'Big:
>>>Awwwwww http://www.traxxas.com/ubb/smile.gif Another happy ending. Hahahahahah.
Honestly I didn't expect satisfaction after all the griping I did.But I knew I was in the right about this.
>>>Now i need to mail this 5 LB bag of parts back to Traxxas to see about the same. Only i'm gonna send em everthing that has gone wrong...shockshafts, axles, Hub, and camber linx.
I hope you get satisfaction.But don't make the same mistake I did and expect same week service.I have recieved parts by priority mail before from them but that is not always the case.My axles were sent Snail Mail.
>>> I still cant even say how charged i am that the Airfilter was completely dry and that i dint catch it for the first tank of gas. I can still remember how the little ring of dust was built up right arround the intake when i took the filter off! Arg!
Thanks for that.I have never checked my filter but I will now.I thought there was no need yet running on the road as I do but this makes me wonder...
>>>Anyway, i'm next. I'll be the true test of how willing traxxas is to help its costomers. Wish me luck, 1st thing monday parts go out.-Matt
Good luck Matt.You will probably get immediate attention by returning those broken parts.My case was different because my MB was still drivable(although really shakey)so I saw no need to return the axles and be without my Buggy for ??? amount of time.Again good luck.
Powered by vBulletin® Version 4.1.5 Copyright © 2013 vBulletin Solutions, Inc. All rights reserved.