Technical Customer Service Representative

We are looking to add to our team of experienced call center representatives and lab repair technicians.  Our call center receives calls from R/C product owners with both technical and non-technical issues regarding R/C Vehicles (Nitro and Electric).   There are opportunities for our representatives to attend many race events and participate in tradeshows across the United States.


Requirements: 

 

Candidates must be self-motivated, organized and able to work both within a team and independently. Must also be dependable and well-rounded individuals with flexible schedules.

 

·         2-5 years previous call center experience

·         Professional communication skills

·         Highly developed phone skills

·         Strong mechanical and/or electrical aptitude

 

Preferences:

·         Knowledge of the radio control car, boat & truck industry

·         Ability/interest in solving technical/mechanical issues

 

Contact Information: 

 

Please send a resume and cover letter detailing your experience to csjobs@traxxas.com.

 

TRAXXAS offers a fun, enthusiastic and creative working environment located in McKinney, Texas.  In addition to a competitive salary, our benefits include an employer-paid medical plan, dental plan, a casual dress code, profit sharing, 401(k) plan with match, an employee discount on our products and paid time off.

 

No telephone calls, recruiters, agencies, or third party inquiries please

 Equal Opportunity Employer

 Tobacco free facility