Technical Customer Service Representative

Do you, either as a hobby or as a profession, enjoy tinkering with motorcycles, cars or ATV's?  Do you enjoy racing radio controlled boats, cars and trucks, motocross and off-road racing, or have a great passion for cars, motorcycles, trucks or anything mechanical?  Do you love working with mechanical toys, trying to discover what makes them tick? 


If you do – then Traxxas is the place for you! 

We are looking to add to our team of experienced call center representatives and lab repair technicians.  Our call center receives calls from R/C product owners with both technical and non-technical issues regarding R/C Vehicles (Nitro and Electric).   There are opportunities for our representatives to attend many race events and participate in tradeshows across the United States.

 

 

Requirements: 

 

Candidates must be self-motivated, organized and able to work both within a team and independently. Must also be dependable and well-rounded individuals with flexible schedules.

 

·         2-5 years previous call center experience

·         Professional communication skills

·         Highly developed phone skills

·         Strong mechanical and/or electrical aptitude

 

Preferences:

·         Knowledge of the radio control car, boat & truck industry

·         Ability/interest in solving technical/mechanical issues

 

Contact Information: 

 

Please apply online through Monster.com.  Complete the online questionnaire and attach a resume and cover letter.

 

TRAXXAS is the world’s premier designer and manufacturer of hobby-class, high-performance radio controlled cars, trucks, helicopters, and boats, utilizing both nitro and electric power. TRAXXAS is known for delivering the industry’s most award winning, best-selling radio-controlled models. Our innovative, cutting-edge designs have captured the imagination of performance-hungry enthusiasts everywhere, and helped us to become #1 in the industry. At TRAXXAS, we take great pride in creating, engineering, manufacturing, and supporting our own product. Our friendly accessibility and well-known reputation for customer and dealer support helped thousands of customers buy TRAXXAS products with confidence, and feel good about the purchases they are making. Over 25 years of manufacturing the world’s finest Ready-To-Race® models has taught us that an RTR is more than just a fully assembled car, truck, helicopter, or boat. It’s a total package that combines thoughtful engineering, good looks, quality features, and excellent customer and dealer support. TRAXXAS models are about experiencing total performance and satisfaction, not just in the products, but also with the company that stands behind them.

 

TRAXXAS offers a fun, enthusiastic and creative working environment located in McKinney, Texas.  In addition to a competitive salary, our benefits include an employer-paid medical plan, dental plan, a casual dress code, profit sharing, 401(k) plan with match, an employee discount on our products and paid time off.

 

No telephone calls, recruiters, agencies, or third party inquiries please

 Equal Opportunity Employer

 Non-smoking and Non-tobacco facility